This Privacy Policy explains how information is handled when you browse the DM Play website or use its contact form. It covers website features, browser storage and technical information associated with your visit.
An app, account area or payment service opened through a link may collect different information under its own privacy notice. Read that notice before entering registration, login, verification or payment details.
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Information You Provide
The contact form asks for your name, email address and subject. Its optional message field accepts up to 2,000 characters. Submitted information reaches the website server so it can process the request and display a response.
Email delivery is currently inactive. Messages are not emailed or queued for later sending. If delivery is enabled, the submitted fields may be passed to the receiving mail service to handle the enquiry.
Include only what is needed to explain a website question. Do not submit passwords, OTPs, banking PINs, full card details or identity documents.
Technical Information and Browser Storage
Hosting and website-delivery services may receive technical details such as your IP address, browser information, requested page, request time and error records. These details can be used to deliver pages, investigate faults and identify unwanted requests.
The welcome popup uses browser session storage to remember when you close it. Clearing that storage can make the popup appear again. This preference is separate from the contact form's session cookie.
How Website Information Is Used
Website-related information supports the following functions:
- Loading pages and maintaining website features.
- Processing contact-form requests and showing their status.
- Handling enquiries when email delivery is available.
- Detecting repeated submissions, spam and technical problems.
- Remembering the popup preference and, where enabled, measuring page performance.
Cookies and Contact-Form Sessions
Opening the contact page can create a functional cookie named DMPLAYSESSID, including while email delivery is inactive. It connects your browser with the form's security token, submission timing and response state.
When sending is enabled, limited records of submission attempts help restrict repeated or automated requests. Blocking session cookies may prevent the form from working as expected.
Service Providers and External Links
Hosting, website-delivery and, when active, email providers may process information needed to perform their services. If Cloudflare Web Analytics is enabled, it may provide page-view and loading-performance measurements. Read Cloudflare's Web Analytics information for details about that service.
Following an account, download or payment link can take you to a separate service. Its own policies apply to information you provide there. This website policy does not describe how an external provider stores account credentials, identity documents or transaction records.
Information Retention
The contact form does not maintain a separate enquiry database or a queue of unsent messages. Session records and temporary anti-spam records are handled through the server's storage and settings.
Retention for hosting logs, backups and any enabled email or analytics service depends on the provider and its configuration. This policy does not specify a single retention period for those systems. Clearing browser storage does not remove records already held by a server or mail service.
Your Privacy Choices and Security
You can choose whether to submit a contact enquiry. Your browser also lets you block cookies and clear stored website data, although doing so may reset preferences or interrupt an open form.
Form-security checks help reduce misuse, but no website can guarantee complete protection for every transmission or stored record. Keep sensitive account and payment credentials private and review the destination before following an unfamiliar link.
Children and Age Requirements
This website is intended for adults aged 18 or over. Children should not submit personal information through the contact form. Account and gaming services may impose additional age and location requirements.
Policy Updates and Questions
This policy may change when website features or information-handling practices change. Revisions will appear on this page with an updated date.
For a privacy question, visit Contact Us to check the available contact options and current message-delivery status. Do not assume a message has been received if the form reports that sending is unavailable.
You can also read About Us, our Terms and Conditions, Responsible Gaming information and Disclaimer for more about the website.